Frequently Asked Questions

Welcome to the Star Satellites Internet LLC Help Center! Below are some common questions to help you better understand our services and policies.

1. What is Star Satellites Internet LLC?

Star Satellites Internet LLC is a U.S.-based eCommerce company offering a wide range of quality products through our online store. We are committed to fast, reliable service and an easy, secure shopping experience.

2. What types of products do you sell?

We offer a diverse selection of items including electronics, home essentials, lifestyle accessories, and more. Our catalog is constantly updated with trending and in-demand products.

3. How do I place an order?

Simply browse our online store, add items to your cart, and proceed to checkout. You’ll receive an email confirmation once your order is placed successfully.

4. Do you ship internationally?

Currently, we ship within the United States. International shipping options may be available in the future.

5. How long does shipping take?

Shipping usually takes 3–7 business days depending on your location and the item purchased. You’ll receive tracking information as soon as your order ships.

6. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.

7. Can I cancel or modify my order?

Orders can only be modified or canceled within 1 hour of placing them. Please contact our support team as soon as possible for assistance.

8. What is your return policy?

We offer a 30-day return policy on most items. Products must be unused and in original packaging. Contact us to initiate a return or refund.

9. Is my payment information secure?

Yes. We use industry-standard encryption and secure payment gateways to ensure your personal and financial information is fully protected.

10. How can I contact customer support?

You can reach us by email at support@starsatellitesinternet.com or through our website’s contact form. We aim to respond within 24 hours